Appointment Setter

Turn cold conversations into booked sales calls. You’ll be responsible for starting outreach conversations, following up consistently, and booking qualified appointments for our sales team.

This is a remote, execution-focused role for someone who likes clear expectations, structured systems, and being measured on results.

🚀 About Max Capacity

Max Capacity is a fast-growing web design and branding studio helping small businesses replace outdated, underperforming websites with clean, modern, conversion-focused digital experiences.

We care about:

• Good work
• Clean systems
• Speed without chaos
• People who take ownership

🧩 What You’ll Do

• Send outbound messages via LinkedIn and email to targeted prospects
• Follow up consistently with non-responders
• Respond quickly to replies during working hours
• Engage interested prospects and book sales calls
• Ask qualifying questions before booking
• Reduce no-shows through proper confirmation and follow-up
• Keep CRM records accurate and up to date
• Communicate booked appointments clearly to the sales team
• Follow messaging frameworks and outreach systems exactly

⚙️ What We’re Looking For

Required

• Fluent English (written and verbal)
• Comfortable with cold outreach and follow-ups
• Clear, concise written communication
• Detail-oriented and reliable
• Able to follow systems and scripts closely
• Comfortable using CRMs and outreach tools
• Able to work primarily US time zones (EU overlap is a plus)

Nice to Have

• Appointment setting or outbound sales experience
• Experience booking calls for agencies or B2B services
• Familiarity with LinkedIn, cold email, or CRM tools
• Basic understanding of digital marketing or web services

🎯 What Success Looks Like

• Consistent flow of qualified booked appointments
• Strong show-up rates (quality over volume)
• Fast response times to inbound replies
• Clean, accurate CRM records
• Clear communication with the sales team

Effort matters — but outcomes matter more.

🌍 What It’s Like to Work Here

• Fully remote
• Flexible schedule with accountability
• No micromanagement — just clear expectations
• Direct impact on company revenue
• Feedback is normal and expected
• Opportunity to grow into sales or leadership roles over time

We’re not corporate. We move fast, stay human, and take the work seriously without taking ourselves too seriously.

📋 Hiring Process

1. Complete our VideoAsk
2. Quick call with the founders, Ed & Steph
3. Offer Sent

We move fast and keep it simple.

✍️ Want to Apply?

To apply, please submit your application via VideoAsk. You’ll be asked to:

1. Answer 2 short questions (video, audio, or text — whatever you're most comfortable with)
2. Upload your résumé
3. (Optional) Share any relevant links (portfolio, LinkedIn, etc.)

Here are the questions you’ll be answering:

1. Who are you, and what’s your background?
2. Why do you want to apply for this role at Max Capacity?

Be yourself, be clear, and don’t overthink it — we’re looking for alignment, not perfection.